Terms & Conditions

Acceptance of Terms

By accessing or using the website www.hop.holidays (“Website”) operated by Hop LLC-FZ, you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use this Website.

Description of Services

Hop offers online booking of dummy tickets, dummy hotel bookings, Visa services, and tour packages (the “Services”). The Services are provided for entertainment, simulation, and/or educational purposes only.

General Terms

Services: Hop provides online booking services for dummy tickets, dummy hotel bookings, visa services, and tour packages.
User Obligation: By using Hop’s services, you agree to follow all applicable laws, rules, and restrictions.
User Representations: You confirm that you are at least 18 years of age, have the legal authority to enter into this agreement, and are using this site in accordance with these Terms.

Payment Terms

Accepted Payment Methods: Various methods are accepted, as applicable to the citizenship and location of the user.
Service Fees: Fees for services are non-refundable, except as outlined in our refund policy.

Cancellation & Refund Policy

Refunds: Refunds will be processed if specific services are not delivered, or if visa denial occurs due to Hop’s fault, subject to proof and review.
Refund Time: Refunds will be made through the original mode of payment within 10 to 15 business days.
No Refunds: No refunds will be provided for reasons such as changes in travel plans, except as stated above.

Visa Services

No Responsibility for Denials: Hop is not responsible for visa rejections that occur for reasons beyond our control.
Documents: Users are responsible for providing all required documents in a timely manner.
Dummy Bookings
Purpose: Dummy bookings are for specific purposes, such as visa applications, and must not be used fraudulently.

Tour Packages

Booking: Information about each tour package, including pricing and features, is available on the website

User Content

Submission: Users may submit reviews, comments, and other content as long as it is not illegal, obscene, threatening, or defamatory.
Rights: By submitting content, you grant Hop a non-exclusive right to use, reproduce, and modify such content.

Third-Party Websites/Linking Policy

Our Website may contain links to third-party websites. These links are provided solely for your convenience.

Links: Hop may contain links to third-party websites. Hop is not responsible for the content or practices of such websites.
No Endorsement: We do not endorse or control these third-party websites and are not responsible for their content or privacy practices.

Disclaimer/Waiver of Warranties

The Services are provided on an “as is” and “as available” basis. Hop expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Terms of Sale

By purchasing any Services from the Website, you agree to pay the specified price and adhere to any additional terms and conditions applicable to such purchase.

Use of Credit Card

If you wish to purchase any product or service made available through the Website, you may be asked to supply certain information relevant to your transaction, including, without limitation, your credit card number, expiration date, and billing address.

Authorization: By providing a credit card, you authorize Hop to charge for services purchased.
Security: Hop follows industry standards for credit card security but does not guarantee absolute security.

Accounts, Passwords, and Security

Account Creation: You may be required to create an account to access certain services.
Responsibility: You are responsible for maintaining the confidentiality of your account information.

Trademarks

All trademarks, logos, and service marks displayed on the Website are the property of Hop or third parties. You are prohibited from using any of the marks without the express written consent of Hop or such third party.

Copyrights

Protection: All content is protected by copyright laws and owned by Hop or its licensors.
Indemnity
Hold Harmless: You agree to indemnify Hop against any claims or demands, including legal fees, arising from your use of Hop’s services.

Electronic Communication

Consent: By using Hop, you consent to receive electronic communications, including marketing, from Hop.

Governing Law

These Terms & Conditions, and any separate agreements whereby we provide you services, shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates. You agree that any legal action or proceeding between you and Hop LLC-FZ for any purpose concerning these Terms & Conditions or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in Dubai, United Arab Emirates. Both parties agree to submit to the personal jurisdiction of the said courts, agree to accept service of process by mail, and hereby waive any jurisdictional or venue defenses otherwise available.

Contact Information

For any questions or concerns regarding these Terms, please contact us at:
Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.
Contact: +971 55 445 2006
Email: help@hop.holiday